For delivery from Fit Shack, we are no longer responsible for the delivery once you have obtained the tracking number. This tracking number is offered by the delivery service, so the package is in their hands. Fit Shack is not responsible for any loss of packages by delivery services or any costs or delays associated with these services.
If you wish to return a product, you must notify us at the email address located at the bottom of the page. You will be responsible for the cost of delivery. Shipping costs are not refundable. If you are returning an item over $ 50, we strongly recommend that you use a delivery service that includes a tracking method. Fit Shack does not guarantee receipt of your package since there could be a loss by the delivery service. After returning your package, you will need to email us the tracking number to the address at the bottom of the page. For any special situation, please contact us at our email address located at the bottom of the page.